I brought my husband home today after hip replacement revision surgery. He was unable to get out of his chair since he could only put 50% of his body weight on one foot. In a panic, I went to the internet looking for a rental lift chair. Thank goodness I found Mike at 101 Mobility in Appleton. I talked to Mike at 2:30 and by 4:00, we had a brand new rental lift chair in our living room in Green Bay. That is what I call tremendous customer service. If you or a loved one has a mobility issue, I would highly recommend 101 Mobility!
May 23, 2018
Fond du Lac, WI
I like that they listened to me about what items I was interested in. They went over the options well. They were very fast at getting quotes out and were fast about getting the product and the work done.
The initial sales call was very informative. Mike brought pamphlets, video and even a section of the stair lift rail so we could get an idea of what it would look like. Then he asked if we had any questions and took the time to listen and make sure we had all our questions answered. We got a quote from another company and their sales person spent about 7 minutes in our house. He never asked if we had questions. He left a couple of brochures and said he would send a quote. The personal, caring touch and follow up made the choice of 101 Mobility an easy one.
Michael was extremely helpful and the expectations were beyond what I was imagining. His concern for the right product, delivery and installation was so professional. With in my first time through 101 Mobility door to the delivery and set up at home was under an hour. I was absolutely amazed and pleased. I highly recommend 101 Mobility to anyone who needs help finding the right product for them or loved ones.
I am very pleased with the company. We needed a stairlift installed and didn't have much advance notice. They made a real effort to accommodate us and had the lift installed in time. Everyone involved was very professional.
Mary Lynn helped us pick out our scooter, they ordered it and we could pick up the scooter within the week. I have not driven the scooter yet so we do not have any report on the scooter itself. It was the scooter I ordered and i am sure it will be great!
I rented a lift recliner from there for my dad when he had his surgery. Things went wrong with hisome surgery and had to stay in the hospital a lot longer than expected. I was able to cancel the chair at the last minute. Not only did they refund the money I paid for it but also said a prayer for my dad.
I needed the chair again and the next day they brought it to the house and had it set up for him. He said he hasn't slept that comfortable or that good in a long time.
The owners at 101 Mobility are amazing people. They are caring, family oriented and kind hearted people. I would definitely recommend 101 Mobility to anyone in need of renting a chair, a scooter, anything to make yours or a loved ones life a little easier. Thank you and God Bless all of you for what you do.
Dave was awesome. He went above and beyond what we expected. He fixed the threshold strips, took the door off for us and found other safety things that we never would have thought of. We really like the oak boards he put on the grab bars and when people come over, they remark how nice they are. And they are very strong so my husband feels very secure.
The company that I bought my stairlift from wouldn’t service it, and it was even under warranty. I didn’t know what to do but when called 101 Mobility of Northeast Wisconsin, they came out that same morning fixed the problem and because it was under warranty they didn’t even charge for coming to fix it. I will call 101 for anything else I need in the future.
My husband had surgery on his leg and couldn’t go upstairs to the shower or our bedroom. I never knew you could rent a stair lift but someone recommended that we get one from 101 Mobility of Appleton. They had it in within a day and it made my husband’s recovery so much better by him being able to sleep in his own bed and be comfortable and I could go to work knowing he can be safe at home.
I can’t believe how much my life has changed by having a stairlift. I don’t worry about having to go to the basement. And I don’t have to worry about my husband having to run up and down for me. 101 Mobility of Northeast Wisconsin was so responsive to meeting with us and getting it installed. I wouldn’t want to be without it.